Cookie Policy
Last updated: September 27, 2026
This Cookie Policy explains how AIChatVault uses cookies and similar technologies to recognize you when you visit our platform.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.
2. How We Use Cookies
We use the following types of cookies:
| Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the platform to function. Includes session management, authentication, and security tokens. | Session |
| Functional | Remember your preferences, settings, and language choices to provide a personalized experience. | 1 year |
| Analytics | Google Analytics (via Google Tag Manager) and Microsoft Clarity — help us understand how visitors interact with our platform, and where users struggle in the signup/onboarding flow, so we can improve the experience. Only set if you accept analytics cookies in the cookie banner. | Up to 2 years |
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Analytics: Google Analytics and Microsoft Clarity, managed through Google Tag Manager, only after you accept the cookie banner
- Payment Processors: Stripe and Razorpay use cookies for secure payment processing
- Authentication: Google OAuth may set cookies during social login
4. Managing Cookies
You can control and manage cookies in several ways:
- Cookie Banner: On your first visit, choose "Accept" or "Necessary only." Choosing "Necessary only" means Google Analytics and Microsoft Clarity are never loaded in your browser, and no analytics cookies are set. Your choice is remembered so the banner does not reappear.
- Browser Settings: Most browsers allow you to refuse cookies or delete existing ones through browser settings
- Browser Extensions: You can use third-party browser extensions to manage cookies
Note: Disabling essential cookies may affect the functionality of our platform, and you may not be able to use certain features.
5. Chat Widget Cookies
When you embed our chat widget on your website, it may use cookies to:
- Maintain chat session continuity
- Remember returning visitors
- Store conversation history within the session
6. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
7. Contact Us
If you have questions about our use of cookies, please contact us at:
- 📧 Email: privacy@aichatvault.com
- 🌐 Contact Form: Contact Page