/* Freshdesk: a connected support workspace, in AIChatVault's brand palette. */
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code{font-size:10px}.fd-fallback-strip{padding:20px;gap:12px;margin-top:27px;align-items:start}.fd-fallback-strip>div{min-width:0}.fd-fallback-strip>span{margin-left:0;width:100%;white-space:normal;text-align:center;border-top:1px solid #e4deec;padding-top:13px;font-size:10px}.fd-fallback-strip h3{font-size:13px}.fd-fallback-strip p{font-size:11px}.fd-action-tabs{grid-template-columns:1fr 1fr}.fd-action-tabs button{padding:15px 12px;min-height:58px;border-bottom:1px solid var(--line);font-size:11px}.fd-live-body{grid-template-columns:1fr}.fd-live-chat{padding:23px 20px;min-height:340px}.fd-live-chat-header{font-size:10px}.fd-live-chat-header>span:last-child{width:auto;margin-left:auto}.fd-demo-customer{margin:25px 0 22px}.fd-demo-customer>span:first-child{font-size:12px}.fd-demo-tool{font-size:10px}.fd-demo-answer{font-size:13px;padding:16px;min-height:115px}.fd-live-ticket{border-left:0;border-top:1px solid var(--line);padding:24px}.fd-live-ticket dl{margin:19px 0}.fd-live-ticket-note{min-height:95px}.fd-trust-line{font-size:12px;line-height:1.75}.fd-example-label{font-size:10px}.fd-two-way-heading h2,.fd-platform-heading h2,.fd-final h2{font-size:30px}.fd-two-way-heading p{font-size:13px}.fd-support-bridge{grid-template-columns:1fr;margin-top:28px;gap:25px}.fd-channel-column{display:grid;grid-template-columns:1fr 1fr;gap:6px 20px}.fd-channel-column>.fd-micro{grid-column:1/3}.fd-channel-column>span:not(.fd-micro){font-size:12px;padding:7px 0}.fd-bridge-core{padding:23px;display:grid;grid-template-columns:1fr;max-width:100%;width:100%}.fd-bridge-core h3{font-size:23px}.fd-bridge-core-top>span,.fd-bridge-core-bottom>span{font-size:11px}.fd-bridge-arrows{margin:12px 0;font-size:24px}.fd-event-column{display:grid;grid-template-columns:1fr 1fr;gap:0 20px}.fd-event-column>.fd-micro{grid-column:1/3}.fd-event-column b{font-size:12px}.fd-event-column div>span{font-size:10px}.fd-connected-reply{display:grid;grid-template-columns:30px 1fr;padding:20px;gap:12px;margin-top:27px}.fd-connected-reply .fd-avatar{width:30px;height:30px}.fd-connected-reply>i{transform:rotate(90deg);text-align:center}.fd-connected-reply p{font-size:12px}.fd-connected-reply div>span{font-size:8px}.fd-dark-caption{font-size:10px}.fd-knowledge-studio{grid-template-columns:1fr}.fd-library{padding:24px 20px;border-right:0;border-bottom:1px solid #e3deed}.fd-library-tabs{flex-direction:row}.fd-library-tabs button{font-size:10px;min-height:50px;padding:10px 7px}.fd-library-tabs button>span{margin-left:4px;font-size:9px}.fd-article-cover{padding:24px;min-height:240px}.fd-article-icon{position:absolute;right:17px;top:25px;margin:0}.fd-article-cover h3{font-size:23px;max-width:220px;margin-top:26px}.fd-article-cover p{max-width:240px}.fd-knowledge-answer{padding:27px 23px}.fd-knowledge-question{font-size:12px;margin-top:28px}.fd-knowledge-response p{font-size:13px}.fd-knowledge-guard{margin-top:26px}.fd-knowledge-health{grid-template-columns:1fr;gap:22px;margin-top:30px}.fd-knowledge-health h3{font-size:21px}.fd-activity-layout{grid-template-columns:1fr;gap:23px}.fd-ledger-row{font-size:11px;padding:14px 16px;gap:9px;grid-template-columns:37px 1fr auto}.fd-ledger-row .fd-badge{font-size:9px}.fd-health-side{padding-top:0}.fd-support-stats{padding-bottom:20px}.fd-support-stats strong{font-size:29px}.fd-setup-layout{gap:22px}.fd-setup-layout>div>p{font-size:13px}.fd-setup-steps>li{gap:18px}.fd-setup-steps h3{font-size:16px}.fd-reliability h2{font-size:25px}.fd-reliability-grid{grid-template-columns:1fr;gap:24px}.fd-reliability-grid h3{font-size:14px}.fd-reliability-grid p{font-size:12px}.fd-platform-heading p{font-size:13px}.fd-platform-channels{gap:9px}.fd-platform-channels>a{padding:10px 13px;font-size:11px;min-height:44px;display:flex;align-items:center}.fd-platform-engine{padding:22px 20px;gap:13px}.fd-platform-engine strong{font-size:25px}.fd-platform-engine img{width:41px;height:41px}.fd-platform-engine div>span{font-size:10px}.fd-engine-symbol{font-size:22px}.fd-platform-branches{max-width:190px;font-size:28px}.fd-platform-outcomes{gap:12px}.fd-platform-outcomes>div{padding:17px 10px}.fd-platform-outcomes h3{font-size:18px}.fd-platform-outcomes .fd-micro{font-size:8px;letter-spacing:.03em}.fd-platform-outcomes p{font-size:10px}.fd-platform-sequence{font-size:10px;line-height:2.3}.fd-platform-sequence>span{margin:0 5px}.fd-usecase-grid{gap:25px 20px}.fd-usecase-grid h3{font-size:17px}.fd-usecase-grid p{font-size:11px}.fd-usecase-path{font-size:9px;line-height:1.8}.fd-usecase-index{margin-bottom:12px}.fd-faq-list summary{font-size:13px;padding:19px 0;line-height:1.6}.fd-faq-list details p{font-size:12px;padding-right:10px}.fd-final h2 br{display:none}.fd-final p{font-size:13px}.fd-final .fd-actions{flex-direction:column;gap:8px}.fd-final .fd-button{width:100%;max-width:300px}.fd-final-footer{flex-direction:column;gap:9px;font-size:10px;margin-top:42px}.fd-final-brand{margin-bottom:22px}}
@media(max-width:360px){.fd .fd-wrap{padding:0 16px}.fd h1{font-size:32px}.fd h2{font-size:27px}.fd-ticket-main{padding:13px 11px}.fd-ticket-subject h2{font-size:14px}.fd-ticket-properties{gap:9px}.fd-scene-caption{font-size:8px}.fd-case-heading{flex-direction:column}.fd-brief-grid{grid-template-columns:1fr}.fd-article-cover h3{max-width:180px}.fd-usecase-grid{grid-template-columns:1fr}.fd-platform-engine strong{font-size:23px}.fd-connected-reply p{font-size:11px}.fd-live-chat-header>span:last-child{width:100%;margin-left:15px}}
@media(prefers-reduced-motion:reduce){.fd *{scroll-behavior:auto!important;transition:none!important}}
.fd-knowledge-response>img{align-self:flex-start;width:27px;height:27px;object-fit:contain}

.fd-priority-explainer cite{color:#606b7d}.fd-mode-number{color:#705b91}.fd-action-tabs button>span{color:#695585}
/* Review refinements: six main visual moments with quieter operational sections. */
.fd-intelligence{border-color:#cfc4e6;box-shadow:0 22px 65px #55348212}
.fd-intelligence-toolbar{background:linear-gradient(100deg,#faf8ff,#f1f4ff)}
.fd section.fd-activity{background:#fafbfd}
.fd-health-side .fd-support-stats strong{color:#48536c}
.fd-reliability-heading .fd-eyebrow{color:#59647a}
@media(min-width:1200px){
 .fd-hero-scene{transform:scale(1.12);transform-origin:center center}
}
@media(min-width:801px){
 .fd-case-brief{padding:36px}
 .fd-case-heading h3{font-size:28px}
 .fd-brief-grid{gap:29px;margin:33px 0}
 .fd-brief-next{padding:21px}
 .fd-routing-lane{padding:34px;grid-template-columns:1fr 110px 1.1fr}
 .fd-routing-input>div{padding:14px 17px;font-size:14px}
 .fd-routing-output{padding:26px}
 .fd-routing-output h3{font-size:23px}
 .fd-live-chat{padding:40px;min-height:405px}
 .fd-live-ticket{padding:38px}
 .fd-demo-customer{margin:34px 0 29px}
 .fd-demo-answer{padding:22px;margin-bottom:29px;min-height:125px}
 .fd-support-bridge{grid-template-columns:.75fr 1.48fr .95fr;gap:46px}
 .fd-bridge-core{padding:32px 28px}
 .fd-bridge-core h3{font-size:25px}
 .fd-bridge-core-top img{width:50px;height:50px}
 .fd-bridge-core-bottom img{width:37px;height:37px}
 .fd-bridge-arrows{font-size:30px;margin:17px 0}
 .fd-platform-engine{max-width:510px;padding:30px 38px;gap:22px}
 .fd-platform-engine img{width:56px;height:56px}
 .fd-platform-engine strong{font-size:33px}
 .fd-platform-engine div>span{font-size:13px}
 .fd-platform-engine .fd-engine-symbol{font-size:32px}
 .fd section.fd-activity{padding:65px 0}
 .fd-activity h2{font-size:32px}
 .fd-support-stats strong{font-size:28px}
 .fd section.fd-reliability{padding-bottom:65px}
 .fd-reliability h2{font-size:26px}
}
@media(min-width:801px) and (max-width:1100px){
 .fd-live-chat,.fd-live-ticket{padding:28px}
 .fd-support-bridge{gap:25px}
 .fd-case-brief{padding:27px}
}